Assistance

Apicom offers a complete range of services, from the start-up of its products, systems and installations, to the training and teaching of its customer’s employees, and maintenance.
All of these services are provided with the utmost flexibility in order to meet the requirements of our customers.

The start-up of instruments, systems and installations is taken care of by our own technicians in order to guarantee their highest possible performance and longest possible duration.

Apicom organises the training of its customer’s technicians by organising individual and collective courses which are made to measure in order to meet our customers’ requirements.
These courses can either be of a generic nature, regarding the testing of engines and vehicles, or of a more specific nature, regarding the use, maintenance and calibration of our equipment.

Our equipment and measurement chain are calibrated with the most highly advanced instruments in order to guarantee the accuracy required to meet quality standards.

Our preventive and programmed maintenance contracts guarantee the efficiency of the systems and installations, avoiding unforeseen downtime and unexpected expenses.
Our maintenance contracts are drawn up on a personalised basis in order to meet the customer’s production requirements.

Apicom supplies the spare parts for its equipment with prompt shipments worldwide.
Apicom can also handle the storage of its customers’ spare parts with personalised contracts.

Apicom continuously upgrades its software guaranteeing that the equipment it supplies works perfectly over time.

From time to time Apicom will send its technicians to inspect the equipment supplied and assess the possibility of its repair or updating, or its modification to bring it in line with new technology or new testing requirements.